CRAZY NEEDS | Customer Data Protection

Privacy Policy

The privacy and security of your personal information is paramount to us. CRAZY NEEDS is strictly committed to protecting your data and handling it responsibly.

Section 01

What Information We Collect

To fulfill customer orders, we collect strictly necessary details including the customer's name, active mobile number, full delivery address, and district/upazila information.

Information We Collect:

Recipient name, contact phone number, delivery street address, and district.

What We Never Collect:

Bank PINs, credit card CVV codes, or intrusive background personal data.

Section 02

How Information Is Used

Collected customer information is utilized exclusively for dispatching parcels, sending order status updates, and providing direct customer support.

We do not, under any circumstances, sell, monetize, or misappropriate customer personal information to any third parties.

Section 03

Security & Encryption

Customer records are safeguarded using modern database security mechanisms and cryptographic hashing. Sensitive credentials such as account passwords are encrypted and never stored in plain text on our servers.

Discreet Packaging & Personal Wellness Privacy

100% Confidential Handover

For all intimate care and personal wellness items, packaging remains completely plain and confidential with zero product names or imagery displayed on the exterior of the parcel.